A service by Swiss Post

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Frequently asked questions (FAQ)

Frequent requests

Why did I receive an email saying my SwissID account may be deleted?

You received this email because your SwissID account has not been used for an extended period. To uphold data privacy, inactive accounts are deleted after a certain time. If you wish to keep your account active, please log in once at https://login.swissid.ch. Otherwise, your account and access (login) to SwissID features and linked services will be deleted.

Questions about the SwissID account

Further topics