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A service by Swiss Post

Identify

SwissID offers simple and free online identification with the SwissID App or on site. Having your identity verified enables you to sign electronic documents with a legally valid signature, among other things. You will also have access to your electronic patient record and to various online or government portals that require proof of identity. For example, you can deal with public authorities around the clock, regardless of the business opening hours.

The different levels of identification

Which level of identification you need depends on what services you would like to use. A personal SwissID account is required.

Verified identity
Level 1

  • Access to online portals such as insurance companies, pension funds or e-commerce platforms.

  • Order a debt collection register extract online using the SwissID App.

Verified identity
Level 2

  • Access to the electronic patient record (EPR).

  • Sign documents and contracts using a qualified electronic signature.

Self-declared identity

Personal SwissID account by entering a name and email address

Access to online applications that do not require proof of identity. See the SwissID login solution

How online identification works

1. Download the SwissID App

Apple Store Google Store

2. Complete the identity verification process

Have your mobile phone and your identity document to hand – and now you’re ready to get started!

You’ll find some important tips for online identity verification here.

  • 1. Open your passport. Hold the camera of your mobile phone over your passport in such a way that it can scan all of the page’s content.

    Start identification

    Open the SwissID App and start the identity verification by clicking on ‘ID’. Follow the instructions.

  • 2. Close your passport. Press start on your mobile phone and slide the smartphone over your passport. This checks that your passport is genuine.

    Verify security features

    Read your passport’s chip (NFC) or take a video of your identity card.

  • 3. When taking the video selfie, hold your mobile phone in front of you so the camera can record your whole face.

    Take a video selfie

    Take a video selfie for the ‘liveness check’. Move your head slightly while doing this.

Good to know: if you cannot or do not want to carry out the identity check online, you can also have your identity verified in person on site. 

FAQ on identity verification

Do you still have questions about identity verification? We have summarised the most important information for you in our FAQ.

Go to FAQs

For business customers

We handle identification of your customers

Are you an SME or a large company, and do you rely on the identities of your customers, employees or citizens being verified? We take over the entire digital identification process for you.

Learn more

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SwissID is a service by Swiss Post

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