Do you have any questions?

If you have any questions related to an online service, please contact the online service provider directly.


For all other questions related to using SwissID, please contact our customer service:

SwissSign Group AG
Sägereistrasse 25
PO box
8152 Glattbrugg

Tel. +41 848 99 88 00
E-mail: support@swissid.ch


Information on current service disruptions and planned maintenance work can be found here.

Identity verification for SwissID Sign and electronic patient record (EPR):

Place: SwissSign Group, Sägereistrasse 25, 8152 Glattbrugg
Time: Mon. to Fr., 9 – 12  and 13 – 17 

⇒ Schedule an appointment