Want to perform the identity verification for multiple people directly on site at your premises? Get in touch with us – we’ll be happy to advise. 

We understand that the signature universe, with its different standards, can be confusing. Please contact Customer Support. We’ll be happy to assist you.

You should still contact your Legal Department, as the choice of signature type also depends on internal policies and applicable formal requirements.

Yes, we offer signature solutions to suit all companies, from SMEs to large corporations. Private individuals and SMEs can benefit from the web signature client, which requires no complicated integration.

If you have any more questions, please contact Customer Support so that we can help you.

An employment contract can be concluded informally by law, which means it can also be signed with a simple electronic signature. Nevertheless, most employers still require an employment contract in writing, which requires a QES.

Yes. In principle, you can use a QES to sign all contracts that do not require notarisation, whether they have formal requirements or can be concluded informally.

In the SwissID Sign signature room, you can upload PDF documents that were created in accordance with Adobe PDF version 1.2 or higher. The verification of electronic signatures is ensured in the Adobe products. 

If you use other PDF software, you must clarify the following two points with the provider:

• For upload: Are documents created according to the specifications of the Adobe PDF standard?
• For verification: Is verification of electronic signatures possible?

You need the SwissID App to confirm your qualified electronic signature (QES) with your smartphone in each case. You also need the app to perform the online identity check before your first signature. The one-time identity check (online or in person) is required so that you can provide a qualified electronic signature (QES).

For the simple electronic signature (EES), no confirmation with the cell phone is required. A prior identity check is also not required. All you need is a SwissID account and you can start signing right away.

An SES is only offered to corporate customers with a corresponding contract.

The electronic signature currently only supports signatures in accordance with the Swiss Federal Act on Electronic Signatures (ESigA). It is therefore only legally valid and binding for contracts subject to Swiss law.

No. The certificate is issued for private individuals rather than companies. This means that the name of the entity (company, business, organisation, etc.), the internal organisational unit and/or the position of the certificate holder cannot be entered in the certificate.

Please revoke the certificate you use for SwissID Sign before you switch mobile phones. You can do so in your SwissID account in the ‘SwissID Sign’ menu using ‘Revoke certificate’. Then open the SwissID App on your new mobile phone and use the ‘Signing service’ icon to activate your access to the SwissID Sign service. Access to your documents remains guaranteed as long as you use the same SwissID account as before. Click here to get more information about using the SwissID App.

You can have your certificate revoked in your SwissID account at swissid.ch. To do so, please download this form and follow the instructions within it.

Depending on the type of identification process and the purpose of this process, we support different identity documents. Here you find an overview of which documents are supported in which processes and for which purpose.

No, you do not need to confirm your identity to use an SES. All you need is a SwissID account and you can start signing straight away. Identity verification is only required for a qualified electronic signature (QES). 

You can find more questions and answers on this topic here.