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New version of the SwissID App

From today, the new version of the SwissID App is available with a fresh design and an improved user experience. Find out the steps you need to take for continued trouble-free use of the app after the update.

Setting up the SwissID App

Download the new version of the app

  1. Open the SwissID App.

  2. You will be automatically prompted to install the update of the SwissID App.

  3. Open the updated app and log in again.

Forgotten your password? You can find support here: restore access to your SwissID account

(Re)activate two-factor authentication

  1. After you log in, you will be asked if you want to activate two-factor authentication via the SwissID App.

  2. If so, please accept this request.

(Re)activate SwissID Sign

  1. For security reasons, you will need to reactivate the signing service to continue using it.

  2. First, open the signing service in the main menu of the app.

  3. You will then need to renew your certificate, which you can do directly in the app. Your new certificate will be generated automatically.

  4. Finally, confirm activation of the signing service request using biometrics – either fingerprint or facial recognition.

What has changed?

In addition to revised user guidance and an improved user experience, you can look forward to the following new features:

  • You can see which level of identification you have reached and which services are available at a glance.

  • You can select and activate the desired type of two-factor authentication with minimum fuss via the app.

  • User guidance for the identification process has been simplified.

Further information about the SwissID App

Would you like to find out more about the functions and benefits of the SwissID App? We have summarised all the important information for you on our website.

More about the SwissID App

Download the free SwissID App now

Link to app in the Apple Store. Link to app on Google Play.

Always up to date with the SwissID newsletter

Do you always want to be up to date? In the SwissID newsletter we inform you regularly about interesting offers, new functions and other important topics.