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Main section
Electronic patient record (EPR)
You can now open your electronic patient record (EPR) digitally throughout Switzerland.
Open EPR free of charge
Residents of the following cantons can currently open an EPR digitally free of charge:
Open an EPR for a fee
If you do not live in one of the cantons listed above, you still can open your EPR fully digitally via Post Sanela.
Open EPR nowIn-Person identification
For cantons that do not yet support digital identification, we offer an alternative process that allows an EPR identification to be performed on site. Information regarding EPR can be obtained directly from the core community (see below).
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Would you like to be informed as soon as fully digital identification is also offered in your canton? Then subscribe to the SwissID newsletter now.
Frequently asked questions (FAQ)
Has SwissID become an EPR provider?
No. SwissID is only providing the means of identification used to securely access the electronic patient record. SwissID itself is not an EPR provider. Any questions about the patient record should therefore be sent directly to your desired core community.
Can I choose which core community want to open my EPR with?
Although you are not restricted in your selection, for practical reasons, e.g. the specific languages supported, we recommend opening an EPR with a core community that is regionally aligned with the canton in which you are a resident. However, it is quite possible that a core community will only open the EPR for individuals from a specific region. Please visit patientrecord.ch for more information.
Why is not free of charge to open the EPR in all cantons?
In principle, the electronic patient record is free of charge for all residents. However, opening an EPR digitally is not yet supported by all cantons. In these cantons, the digital opening service offered by Post Sanela can be used for a fee.
Is there a minimum age for using the electronic patient record?
A verified SwissID identity is required to be able to open a patient record. This can be created regardless of age. Please contact your core community for information about the minimum age for opening an EPR.
I already have an identity which was verified in person, but I am informed that my identity is not yet enabled and/or qualified for accessing the electronic patient record, why is that?
Your identity must have been verified using a procedure that is certified for the electronic patient record. The available options are described on this page.
Why is it not possible to verify a person’s identity for the EPR using a German ID card?
The law requires that a person’s gender be specified in order to open an EPR. However, this information is missing on German ID cards. This identity document is therefore not permitted for identification purposes for the EPR. Use a German passport instead.
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